After Care Service

As I make jewellery that is meant to be loved and worn daily, it is bound to come up against some hard wearing. Rings will misshape, earrings may get lost and chains may snap, amongst other things. Not to mention tarnish and wear! I have two kinds of services; the free one and the paid one. Below you can find details of each.

Free after care service: 

For the smaller things. I’m happy to clean, polish and reshape jewellery for you. If you send me a message on the contact form we can arrange. It is pretty simple, you pay for postage to me, and I pay for your jewellery’s return postage.

Included in this care service is also the rectifying of any damage caused purely from manufacture error. (Although I take the utmost care that this is something that won’t happen, as quality control is ongoing as a piece is made.) This includes loss of stones, weak solder points etc. You will need to return the jewellery for me to establish what has happened.  

Paid aftercare service:

This is for things like replacement of an earring, repair due to damaged caused by wear, or wear in general. For example, I have a horse riding, gardening client who wears her jewellery hard. She never takes it off and it comes back to me once every few years for replacement of hearts that have thinned so much, restringing of her necklaces and her barnacle rings come back sometimes for checks.

The best way to start is by contacting me and we can go from there.